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Returns Policy

Does Iconiq London have a return policy or exchange policy?


  • Due to our health and hygiene policy, we do not offer refunds or a replacement on used or altered Hair and products. 

How do I make an Exchange/Return?

  • In the unlikely event that you request a refund or require a replacement please send us an email to Please return your goods to the address provided on your receipt in the original condition it was sent to you - Unused, and unaltered. In which you have 14days to return the merchandise and receive a refund via the payment method which was used during checkout. 

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